Products
Alongside client work, Spencer Labs builds and sells its own subscription software. Running our own products in production is what keeps our client work honest — we carry the same on-call pager we hand to you.
Direct booking and guest CRM for short-term rental hosts
Live product
HostRev
A short-term rental host pays a platform fee on every booking. That fee is reasonable for a guest the platform found. It is not reasonable for the guest who stayed last summer, the one a neighbour referred, or the one who searched the town on Google and landed on the platform anyway.
HostRev captures every guest into a CRM the host owns, builds their Google reputation with review automation, and gives them a direct booking path that runs through their own Stripe account.
What HostRev includes
| Plan | Monthly | Setup | Built for |
|---|---|---|---|
| Light | $149 | $299 | Owning the guest list and the reputation |
| Plus | $449 | $995 | Taking the direct booking |
| Luxe | $499+ | Quoted | A booking platform built for the property |
Plans, inclusions, and current terms are published in full at hostrev.co/pricing. HostRev subscriptions are purchased on that site and are governed by the HostRev terms of service rather than by this page.
Payments. HostRev connects to each host's own Stripe account. Guest payments go directly to the host. Spencer Labs does not process, hold, or route guest funds, and does not act as a payment facilitator.
Why it matters to a client
The same principles we build client software on.
The customer owns the data
A HostRev host can export their guest list at any time. We build client applications the same way: your data belongs to you and leaves in a standard format whenever you ask for it.
The customer owns the money
Payments run through the customer's own processor account. Fewer parties touching revenue means fewer things that can go wrong with it, and no dependency on us staying in business.
Cancelling is not a negotiation
Month-to-month, cancel from the account or by email, no retention call. We would rather lose a customer cleanly than keep one who is trying to leave.
Have a product idea of your own?
Building and running HostRev is how we know what a subscription product actually costs to operate. If you are considering one, that is a conversation worth having before you write a line of code.
Contact us